1. Scope
This Privacy Policy explains how ZettaWire collects, uses, stores, and shares information when you use zettawire.com, create an account, subscribe to paid access, use Monitor, access Briefings, or integrate with Signals API and related delivery surfaces.
The policy applies to information we collect directly from you, information generated through your use of the service, and information we receive from service providers that help us operate the platform.
2. Information we collect
The information we collect depends on how you use ZettaWire. Public visitors may only generate limited technical and analytics data, while signed-in customers may provide additional account, billing, and workflow information.
- Account and contact information such as name, email address, organization name, invite status, and account role.
- Subscription and entitlement information such as plan, billing status, renewal posture, seat counts, and granted features.
- Usage and technical information such as IP-derived logs, request metadata, page interactions, local storage tokens, notification preferences, and API usage records.
- Workflow content you create or configure, including watchlists, delivery destinations, notification settings, reading-list activity, and support or sales communications.
- Publicly available source content, metadata, and signal attributes that ZettaWire aggregates and packages as part of the product experience.
3. How we use information
We use information to operate the service, authenticate users, provision accounts, enforce plan limits, deliver product features, improve reliability, communicate with customers, and protect the platform from abuse.
- Provide public and paid product experiences across the website, Monitor, Briefings, and Signals API.
- Authenticate sessions, maintain account state, and remember product or notification preferences.
- Measure usage, troubleshoot failures, detect abuse, and improve performance and product design.
- Process commercial requests, support inquiries, legal notices, and customer relationship communications.
5. Retention
We retain information for as long as reasonably necessary to operate the service, maintain business and legal records, enforce agreements, resolve disputes, and protect the integrity of the platform.
Retention periods vary by data type. For example, account records, subscription records, workflow history, and security logs may be kept for different lengths of time depending on operational and legal requirements.
6. Security
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. No system is completely secure, and we cannot guarantee absolute security.
You are responsible for protecting your own account credentials, API keys, invite links, and devices used to access the service.
8. Your choices and requests
You may contact us to request access to, correction of, or deletion of personal information that we hold about you, subject to applicable law and our legitimate business, security, fraud-prevention, and recordkeeping needs.
You can also manage certain account details, notification settings, and workspace preferences directly inside the product when those controls are available.
9. Third-party services and public sources
The service may link to or integrate with third-party platforms, infrastructure providers, communication tools, or public content sources. Their handling of information is governed by their own terms and privacy policies, not this policy.
When ZettaWire packages public-source information into signals, briefings, or monitoring workflows, that content may include names, organizations, places, or events that originate from third-party sources.
10. Changes and contact
We may update this Privacy Policy from time to time to reflect changes to the service, law, or our practices. The current version will always be posted on this page with its effective date.
For privacy questions or requests, contact info@zettawire.com.